Welcome on the DDIM-Website of Achim Ernst
Achim Ernst
Act fast and mitigate risks.
Act fast and mitigate risks.
Contact data
iManagement GmbH, Aschheim bei München
Richard-Wagner-Str. 15
D-85609 Aschheim
rq.UozT-garzrtnanZv@gfaeR.zvupN D-85609 Aschheim
http://www.iManagement-GmbH.de
- Telefon Mobile
- +49 173 5648698
Social networks
Personal data
- Date of birth
- 04.12.1959 (Age:64)
Short profile
Intro
Program Director Transition & Transformation (T&T) large and complex international IT Outsourcing. Change Manager. Focus on restructuring/recovery challenges of critical programme and account situations - Crisis Manager.
Leader. Team Builder. Thought Influencer and Mind set changer. People Manager and with hands-on mentality, experienced based analytical thinking deeply embracing strategic impacts of todays and tomorrow’s digital transformation.
Executive IT Manager/COO/CIO with more than 30 years’ experience in international management functions within small companies to global enterprises. Managing medium to large and complex regional and global multi-technology accounts.
Program Director Transition & Transformation (T&T) large and complex international IT Outsourcing. Change Manager. Focus on restructuring/recovery challenges of critical programme and account situations - Crisis Manager.
Leader. Team Builder. Thought Influencer and Mind set changer. People Manager and with hands-on mentality, experienced based analytical thinking deeply embracing strategic impacts of todays and tomorrow’s digital transformation.
Experience overview
Line Management: >30 years international management experience in line- and interim-management positions as well in program and portfolio management positions – including P&L responsibility or in the role of a CIO.
Extensive experience in infrastructure management / systems management, professional services, consulting and general IT management.
Transformation Management: >20 years managing Transition & Transformation, restructuring and change management processes from pre-sales to delivery. Performance Improvement, Client Executive and Change Management with main focus on technology and outsourcing substantial international large and complex programmes and projects. Project recovery.
Extensive experience in infrastructure management / systems management, professional services, consulting and general IT management.
Transformation Management: >20 years managing Transition & Transformation, restructuring and change management processes from pre-sales to delivery. Performance Improvement, Client Executive and Change Management with main focus on technology and outsourcing substantial international large and complex programmes and projects. Project recovery.
Crisis Management: <10 years actively engaged in “red” accounts and projects. Excellent track record recovering programmes in trouble and back-to-green actions for accounts having delivery issues (e.g. acting Delivery Executive) including intensive communications throughout all organisational levels.
Tasks
- Turnaround
- Post Merger Integration
- Out-/Insourcing
- Project Management
- Merger & Acquisition
- Programm Management IT Outsourcing
- Near- and off-shoring
- Program- and project recovery / transformation
Functions
- Information Technology
- Management / General Management / Board
Role in the company
- 2nd Level / Division Management / Department Management
Industry experience
- Transportation & Logistics
- Telecommunications
- Paper / Packaging
- Internet and Information Technology
- Trade
Type of company
- Corporation / Group
- Medium-sized Enterprise
- Start-up
Multicultural experience and cultural awareness due to working in large listed international organizations with headquarters in Germany, Japan and USA and (i.e. Deutsche Telekom / T-Systems, Deutsche Post DHL, FedEx, Toshiba, Hitachi, IBM and currently Fujitsu) and due to working being based in The Netherlands, Czech Republic, UK, Switzerland and Germany.
Regions (Regions where you have proven experience)
- Czech Republic
- Finland
- Germany
- Great Britain
- Netherlands
Languages
- German (Muttersprache)
- English (Fließend)
- French (Grundkenntnisse)
- Italian (Grundkenntnisse)
- Dutch (Grundkenntnisse)
Special certificates and awards
- PMI© PMP Project Management Professional
- APMG© MSP Practitioner Certification (Program-Management)
- APMG© PRINCE2 Practitioner Certification (Project Management)
- APMG© AgilePM Practitioner Certification (agile Project Management)
Special skills
- Executive leader and manager
- Team Builder - People Manager
- Entrepreneurial and pragmatic/hands-on “Getting things done”
- Analytic and strategic orientation
- Committed, systematic and assertive personality
- Skilled to integrate quickly into the company and the team
- Turnaround expert - program/project recovery
- International and near- and offshoring expert
IM projects (self employed)
08/2020 - 02/2021 Duration: 7 months
Interim Head Program Management
Fujitsu Services GmbH
Fujitsu Services GmbH
Company description
- Number of employees in company
- 2000
- City / place
- Munich
08/2015 - 06/2016 Duration: 11 months
Interim Program Manager & Head of project planning (Global full IT Outsourcing)
thyssenkrupp in behalf of T-Systems
thyssenkrupp in behalf of T-Systems
Company description
- Number of employees in company
- 220000
- City / place
- Essen
10/2003 - 06/2004 Duration: 9 months
Interim Head of Service Planning
o2 Germany
o2 Germany
Company description
- City / place
- Munich
07/2003 - 10/2004 Duration: 16 months
Organisational improvement
o2 Germany
o2 Germany
Company description
- City / place
- Munich
07/2000 - 08/2000 Duration: 2 months
Interim Chief Operations Officer (COO)
Portal AG (B2C Startup)
Portal AG (B2C Startup)
Company description
- Number of employees in company
- 80
- City / place
- Cologne
Work history (permanent employment)
11/2023 - 12/2024 Duration: 14 months
Head of Service Germany FUJITSU
Fujitsu Services GmbH
Fujitsu Services GmbH
- City / place
- Munich
Remarks
Heading up a team of ca. 1.000 employees and reports to the CEO. Accountable for all customer related service delivery, from bid through BAU service and DC operations up to strategy and stakeholder management on C-Level.
Heading up a team of ca. 1.000 employees and reports to the CEO. Accountable for all customer related service delivery, from bid through BAU service and DC operations up to strategy and stakeholder management on C-Level.
07/2018 - 10/2023 Duration: 64 months
Senior Program Director Transition & Transformation (T&T) FUJITSU
Fujitsu Services GmbH
Fujitsu Services GmbH
- City / place
- Munich
Remarks
Delivering critical, large, complex and strategic international IT Outsourcing, Infrastructure and cloudification programmes.
Focused on troubleshooting, recovery and performance improvement of accounts.
Supporting and advising pre-sales, managing delivery during programme execution and account operations/service & client management
Delivering critical, large, complex and strategic international IT Outsourcing, Infrastructure and cloudification programmes.
Focused on troubleshooting, recovery and performance improvement of accounts.
Supporting and advising pre-sales, managing delivery during programme execution and account operations/service & client management
07/2016 - 06/2018 Duration: 24 months
Lead Large Pursuit T&T Program Managers FUJITSU EMEIA
Fujitsu Technology Solutions
Fujitsu Technology Solutions
- City / place
- London
Remarks
pre-Sales responding to RfIs and RfPs, preparing bids and presenting to customer.
Accountable delivering large, complex and global IT-Outsourcing programs. Objective to further develop and grow the IT-Services Market for Fujitsu in EMEA. Typical TCV 80 mEUR.
Data-Centre Infrastructure including Hybrid IT, private and public cloud platforms like Azure and AWS, Workplace/End User Computing, Service Desk, Service Management. Near- and offshoring.
pre-Sales responding to RfIs and RfPs, preparing bids and presenting to customer.
Accountable delivering large, complex and global IT-Outsourcing programs. Objective to further develop and grow the IT-Services Market for Fujitsu in EMEA. Typical TCV 80 mEUR.
Data-Centre Infrastructure including Hybrid IT, private and public cloud platforms like Azure and AWS, Workplace/End User Computing, Service Desk, Service Management. Near- and offshoring.
02/2015 - 07/2015 Duration: 6 months
Transition & Transformation Executive IBM
IBM Business Systems
IBM Business Systems
- City / place
- Munich
Remarks
Lead large program teams for IT outsourcing projects with > 1.0 bn EUR TCV in support of largescale enterprise changes, transition and transformation
Primary customer interface contacts, interacting, presenting and working with C-level executives.
Lead large program teams for IT outsourcing projects with > 1.0 bn EUR TCV in support of largescale enterprise changes, transition and transformation
Primary customer interface contacts, interacting, presenting and working with C-level executives.
02/2010 - 01/2015 Duration: 60 months
Executive Project Manager & Program Director T-Systems
T-Systems International GmbH
T-Systems International GmbH
- City / place
- Munich
Remarks
Typically managing critical large and complex international deals with TCV around 1 bn EUR and project cost above 100 mEUR
Oversaw a portfolio of more than 20 national and international complex "A" and "B" deals, helping the project teams to achieve the intended goals, representing the projects on various management levels and resolving upcoming internal and external escalations.
Typically managing critical large and complex international deals with TCV around 1 bn EUR and project cost above 100 mEUR
Oversaw a portfolio of more than 20 national and international complex "A" and "B" deals, helping the project teams to achieve the intended goals, representing the projects on various management levels and resolving upcoming internal and external escalations.
11/2004 - 01/2010 Duration: 63 months
Program Director Transformation DHL IT Services Prague/Bonn
Deutsche Post DHL IT Services s.r.o.
Deutsche Post DHL IT Services s.r.o.
- City / place
- Prague
Remarks
1. Consolidation and transformation of DP DHL IT Services Germany – consolidating 11 sites into 2, relocating or replacing more than 500 professional staff and reducing around 150 overhead positions whilst maintaining services levels and project delivery.
2. Head of Domain Professional Services profit centres in Europe: Transformation from "White DHL" in London and Danzas in Basel to Prague. ca 250 team members and a multitude of different projects across Europe.
1. Consolidation and transformation of DP DHL IT Services Germany – consolidating 11 sites into 2, relocating or replacing more than 500 professional staff and reducing around 150 overhead positions whilst maintaining services levels and project delivery.
2. Head of Domain Professional Services profit centres in Europe: Transformation from "White DHL" in London and Danzas in Basel to Prague. ca 250 team members and a multitude of different projects across Europe.
03/1998 - 03/2000 Duration: 25 months
Director IT Europe FedEx
FedEx Supply Chain Services Europe BV
FedEx Supply Chain Services Europe BV
- City / place
- Leiden
Remarks
FedEx-Supply Chain Service (SCS) (originally Caliber Logistics) is a business unit of the FedEx Memphis TN. SCS operated out of 17 sites in Ireland, Scotland, England, Netherlands, Belgium, Italy, France, Dubai and Singapore.
In charge of all IT systems, services and infrastructure across Europe. Also in charge for the IT part of multiple customers outsourcing projects, transforming part of the customer's IT services to FedEx.
FedEx-Supply Chain Service (SCS) (originally Caliber Logistics) is a business unit of the FedEx Memphis TN. SCS operated out of 17 sites in Ireland, Scotland, England, Netherlands, Belgium, Italy, France, Dubai and Singapore.
In charge of all IT systems, services and infrastructure across Europe. Also in charge for the IT part of multiple customers outsourcing projects, transforming part of the customer's IT services to FedEx.
07/1995 - 02/1998 Duration: 32 months
Manager IT Operations Messe Düsseldorf
Messe Düsseldorf GmbH
Messe Düsseldorf GmbH
- City / place
- Düsseldorf
Remarks
Messe Düsseldorf is a top exhibition/fair company in Germany with ca. 500 employees plus over 200 employees within related companies and other locations like Brno, Chicago and Singapore. In charge for all IT Operations, mainly IBM Mainframe, end-user computing and PC/LAN&WAN.
Messe Düsseldorf is a top exhibition/fair company in Germany with ca. 500 employees plus over 200 employees within related companies and other locations like Brno, Chicago and Singapore. In charge for all IT Operations, mainly IBM Mainframe, end-user computing and PC/LAN&WAN.
04/1991 - 06/1995 Duration: 51 months
Manager Systems Management TOSHIBA
TOSHIBA Europe (I.E.) GmbH
TOSHIBA Europe (I.E.) GmbH
- City / place
- Neuß
Remarks
In charge for all all IT and telecom operations, mainly AS/400 systems, end-user computing and LAN/WAN
In charge for all all IT and telecom operations, mainly AS/400 systems, end-user computing and LAN/WAN
01/1989 - 03/1991 Duration: 27 months
Manager Information Systems HITACHI
HITACHI Europe GmbH
HITACHI Europe GmbH
- City / place
- Düsseldorf
Remarks
In charge for all IT/Telecom related activities, mainly Wang VS systems, client computing and LAN/WAN
In charge for all IT/Telecom related activities, mainly Wang VS systems, client computing and LAN/WAN
07/1983 - 12/1988 Duration: 66 months
IT-Coordinator Ingersoll Engineers
Ingersoll Engineers
Ingersoll Engineers
Management Consulting firm specialized in manufacturing.
- City / place
- Düsseldorf
Remarks
Started as a graduate in parallel to my studies. As of 01/1986 permanently employed, heading up his first IT department and being in charge for all internal IT support. In parallel also providing IT consulting to clients.
Started as a graduate in parallel to my studies. As of 01/1986 permanently employed, heading up his first IT department and being in charge for all internal IT support. In parallel also providing IT consulting to clients.