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Thomas Kritzner

Technologie.Wirtschaftlich.Organisieren

Converting strategy into action: effective structures - efficient processes

from 15.01.2025
Interim Manager since: 12/2009
Update: 10.01.2025

Contact data

KRITZNER concept GmbH, Künzell/b. Fulda

Mörikestrasse 2
D-36093 Künzell
rq.gcrpabp-eramgvex@znrg

Social networks

Personal data

Date of birth
29.04.1961 (Age:64)

Short profile

Intro
My mission:
Taking the lead of teams within technology-centred companies executing risk-managed corporate transformation projects within international value chains.
My services:
Design and execution of improvement programs in Operations and Supply Chain Management driving processes, structures and change projects back to profitability.
Experience overview
  • Business process recalibration: shared services/local networks, out-/insourcing
  • Review of improvement initiatives creating ready-to-implement project contents
  • Implementation control using Lean-Six-Sigma methodologies supporting "order-to-cash"
  • Achieve sustainability of results through enhanced application of ERP-functionalities
  • Revise material management and information flow along the companie's value chain
  • Support of owners readjusting the companie's mid-term business model
  • Cooperating with auditors, lawyers and business consultants
Tasks
  • Yield Increase
  • Turnaround
  • Post Merger Integration
  • Project Management
  • Process Optimization
Functions
  • Management / General Management / Board
  • Engineering
  • Production
  • Supply Chain Management
  • Accounting & Controlling
Role in the company
  • 1st Level / Executive Board / Management
  • 2nd Level / Division Management / Department Management
  • Program Manager
  • Projekt Manager (Leitung)
  • Consultant, Advisor
Industry experience
  • Plant Engineering
  • Mechanical Engineering
  • Medical Technology
  • Metal Industry
  • Paper / Packaging
Type of company
  • Corporation / Group
  • Medium-sized Enterprise
  • Owner-managed / Family Business
Regions (Regions where you have proven experience)
  • Europe (EU)
  • Europe (not EU)
  • USA
Languages
  • English (C1)
  • French (Business fluent)
  • Italian (Business fluent)
  • Spanish (Basic knowledge)
  • Romanian (Basic knowledge)
Special certificates and awards
  • 2025: geprüfter Berater "Gesetz zur Erleichterung der Sanierung von Unternehmen" (ESUG)
  • 2022: zertifizierter "Project Management Professional (PMP)"; US-amerikanischer Standard (PMI)

IM projects (self employed)


Company description

Producer of printing machines in the 1st-tier segment for international large scale printings shops delivering label applications in fast moving consumer goods industries

Company turnover in Mio $
75 Mio USD
Number of employees in company
165
City / place
Langgöns/ | St. Gallen/CH | Wiesloch/D
Internet
https://www.gallus-group.com https://www.heidelberg.com/global/de/index.jsp

Initial situation at the client

After withdrawel of the resolution to execute the site closure a subsequent expansion of the site becoming competence center for label printing machines in the Heidelberg Group took place; due to massive leadership problems, insufficient ERP support and dysfunctional supply chains in the purchasing area, an entire recovery program was requested. Revised structures and processes targeting operational excellence assured market supply in time besides new product launch of digital machine series.

Mission
  • taking the lead of the management team in the role of the CEO of the site
  • Capacity increase by efficiency improvement and reengineered ERP-based value streams
  • post-merger integration of selected corporate functions
  • cost cutting
  • LEAN implementation based on HEIDELBERG manufacturing system
  • new product launch of digital printing equipment
Achieved Achievements
  •  productivity gains >7%
  • cost reduction by 300K€ p.a.
  • market volatility mastered by revised order control system
  • international market supply of innovative digital printing systems fulfilled
  • restructuring program established and executed
  • leadership reestablished after revised site closure scenario
Special challenges
  • ambiguous matrix structures due to rendundant functions at the site of the former owner (Gallus Gruppe) and shared services already in place at the new shareholder HEIDELBERG 
  • high volatility of demand and supply requesting to adapt labour force continuously; consequently, difficult cooperation with the works council

Company description

SAACKE GmbH is a family driven business providing state-of-the-art combustion technology for maritime and stationary applications worldwide

Company turnover in Mio $
250 Mio USD
Number of employees in company
500
City / place
Bremen/D
Internet
https://www.saacke.com/de/home/

Initial situation at the client

In the course of an ongoing corporate transition process, numerous IT-applications and business relations to IT service providers have not adequately been updated or have even been discontinued; preparing the decision for reinvestment, the remaining applications required tough evaluation according to evolving business needs; applications to be prioritized had not been subject to any implementation plan based on approved requirements so far.

Mission
  • alignment of critical IT projects (ERP, MES, etc.) to the corporate transformation program
  • redefinition support of corporate IT service structure
  • project design support for data driven life-cycle approach within sales and product management
  • design support of project portfolio in coopration with a consulting firm
Achieved Achievements
  • IT-project portfolio control introduced
  • improvement portfolio deducted from value analysis activities
  • project efficiency initiative concluded
Special challenges
  • Alignment of various approaches already in place designed in the corporate headquarter and selected foreign subsidiaries (e.g. UK)

Company description

The BMS was result of multiple company mergers in Switzerland as PE driven buy-and-build strategy

Company turnover in Mio $
800 Mio USD
Number of employees in company
1800
City / place
Region Lausanne/CH
Internet
https://www.bme-group.com/businesses/bms-switzerland/

Initial situation at the client

Order fulfillment processes of merged wholesalers and their subsidiaries hardly coincided; working capital goals were difficult to be met due to consistent use of digital tools (ERP, mobile devices, etc.) impeding to leverage expected synergies along the value streams; the pragmatic design of basic implementations steps towards efficient cooperation between subsidiaries were requested, including the hands-on manager profile of the PMO-lead

Mission
  • perform analysis of various "workarounds" within the supply chain processes in place
  • Create "project charter" summarizing requirements for the implementation project works
  • submit decision template to the regional Head of Supply Chain in French-speaking Switzerland

Company description

Execution of maintenance plans, repair works and certification/test services of cranes and lifting devices operating in oil refineries, chemical plants and large scale power stations

Company turnover in Mio $
21 Mio USD
Number of employees in company
120
City / place
Eschweiler/D
Internet
https://www.ism-gruppe.de

Initial situation at the client

Despite satisfying corporate work load, the midterm profitability outlook of the company has not been acceptable; the multitude of requested projects, missing automated work flows for order execution and poor evaluation of project margins led to an intransparent profit profile. Due to unclear corporate structures too many required workarounds underlying partially unreliable value streams.

Mission
  • design and execution of transformation roadmap achieving out-of-court recovery of the firm
  • establish financial mid-term planning and control
  • revise corporate structure and leadership
  • put lean-6-sigma improvement approaches in place
  • take the lead of mobile information technology implementation leveraging savings on admin costs within order-to-cash processes
  • clarify shareholder’s contribution requirements
Achieved Achievements
  • operational losses within P&L cut according to financial planning
  • working capital reduced by 50% through enhanced cash-in of accounts receivable
  • Senior Management structure put in place
  • redesign and implementation of group-wide mobile ERP functionalities supported
City / place
Flensburg/D
Internet
https://www.fsg-ship.de/wordpress/de/start/ https://www.schultze-braun.de/leistungen

Company description

Family Office: Planning, control and execution of energy efficiency projects within commercial real estate and residential properties

Company turnover in Mio $
6 Mio USD
Number of employees in company
17
City / place
Hamburg/D
Internet
https://icm-t.de

Initial situation at the client

Successfully accomplished start-up phase, increasing project requirements, execution control and commercial revision in context of large Industrial/commercial real estate environment required a holistic revision of the entire business model. For this purpose, internal expertise to expand business on the business model developed so far has not sufficiently been available.

Area of responsibility (sales and employees)
Turnover: 6 Mio. EUR; 17 employees
Mission
  • implementation of financial planning
  • introduction of cash management process
  • review of customer portfolio
  • implementation of workflow-management system supporting project monitoriung and execution
  • design and implementation of national service partnering network
  • recruitment of sales director
  • put M&A-process in place; communicate commercial milestones and requirements
Achieved Achievements
  • 15% increase in terms of turnover within 12 months achieved
  • account receivable reduced by 50%
  • M&A-consultant contracted
  • MD as successor in place
  • workflow system for project execution control introduced
  • 5-years planning system in place
  • service partner established
  • customer contracts revised and finalized

Company description

International manufacturer and equipment supplier of hydraulic components/systems solutions for heavy industries applications, e.g. machine builders, steel industries, heavy duty lifting devices, etc.

Company turnover in Mio $
1300 Mio USD
Number of employees in company
3200
City / place
Lohr a.M./D, Blaj/RO, Ahmedabad/IND
Internet
https://www.boschrexroth.com

Initial situation at the client

Sufficiently qualified resources for program management have not been available for value stream redesign and implementation of 7 product lines to be relocated simultaneously from the central manufacturing facility to 3 internationally acting locations; due to inadequate automotive centered relocation concepts for intercompany supply and supply chain control logics, adapted project plans were expected to be put in place.

Mission
  • design and control of 5 interrelated workstreams to be transferred to 3 sites, located in D, RO, IND; approx. 140 Mio. € sales volume p.a.
  • execution of reviews and steering committee meetings
  • training-on-the-job of internal program manager 
Achieved Achievements
  • program management in 3 countries according to US-American PMI-standards established
  • quality gate approval for relocation achieved due effective risk management throughout all project phases
  • buffers for continued market supply calculated, working capital approved, supply chain resilient

Company description

Consulting firm targeting technology based leaders, which develop their operating model further to generate more predictable revenue streams

City / place
Zürich/CH | Niederönz/CH | Rastatt/D
Internet
https://swiss-ipg.com/en/

Initial situation at the client

The amalgamation of industrial leadership expertise and consultancy based methodologies permitted both of the clients to develop the implementation projects using IoT-technologies in the context of their existing operating model; providing this service, the business process delivering product support services (health care) and "pay-per-use" models (tool machinery) was put in place.

Mission
  • lead executive innovation workshops on client's sites
  • tool machinery: Bystronic, Niederönz/CH
  • healt care: Gettinge/Maquet, Rastatt/D
Special challenges
  • creating a balanced approach connecting operations management to product managment
  • deploy different mentalities and cultural approaches in both of the industries

Company description

The company produces card boards for packaging material manufacturers; redefining the operations model, own printing shops had been acquired covering the entire value chain targeting food products

Company turnover in Mio $
50 Mio USD
Number of employees in company
320
City / place
Mayen/D
Internet
https://weig.de/de/die-gruppe/ueber-uns

Initial situation at the client

Due to the integration of the value chain regarding top quality packaging material for food industries, the manufacturing network created turned out to be inefficient and unprofitable. The division's ability of going concern was unclear. Various scenarios were requested to be analyzed regarding operational feasibility on site, subsequently leading to a ready-to-implement restructuring project.

Mission
  •  Corporate redesign and strategic planning of extrajudicial recovery program
  • lead of steering committee sessions
  • preparation of site closure/transfer
  • due diligence/ target analysis in M&A context in cooperation with lawyers, auditors, consultants and director’s board
  • financial liquidity monitoring support
Achieved Achievements
  • revised business model and milestones for the division’s turnaround presented to owners for decision
  • financial requirements communicated; division’s solvency situation stable; business plan available
  • launch of 1st wave implementation catalogue executed
  • hand-over to local specialists in charge assured
Special challenges
  • evaluation of going concern according to german insolvency law
  • cooperation with financial auditors and lawyers 

Company description

Family driven business manufacturing steelworks and components for high voltage and medium voltage transformers as part of power stations and distributor installations

Company turnover in Mio $
100 Mio USD
Number of employees in company
850
City / place
Bad Marienberg/D
Internet
https://menk-schmehmann.de/ueber-uns/

Initial situation at the client

Due to continued decrease of investments in power stations and power distribution facilities, main customers (e.g. Siemens, ABB) reduced domestic order volumes for steelworks and its components by simultaneously developing manufacturing capacities in European low cost countries. Weak maturity of LEAN manufacturing and the out-dated ERP system of the company impeded to improve business results for quite a while. The owners expect the MDs in place to implement a hands-on improvement program

Mission
  • Set up of EBIT-driven recovery program
  • program execution re-establishing operational control
  • redesign of corporate structures on 1st and 2nd level
  • stabilize business processes preparing strategic realignment within revised business model
Achieved Achievements
  • controlling, reporting, business planning routines established
  • operational loss cut by approx. 30% vs. forecast
  • 1st level corporate lead and management team recruited and realigned
  • platform enabling market approach redefinition (product transfers/exit options) delivered
  • „lean“-oriented corporate structures developed and fixed within the ERP-system
  • process prototyping concluded preparing investment decision for new ERP-system
Special challenges
  • ambiguous strategic approach of the owners
  • respond to out-of-scope requests quantifying synergetic effects by integration of further entities of the group

Company description

Family driven manufacturer of flat packed high-class cabinet series, distributed by national furniture stores and internet sales platforms, eg. Amazon, Otto, etc.

Company turnover in Mio $
30 Mio USD
Number of employees in company
90
City / place
Schlangen, Bad Lippspringe/D
Internet
https://www.mygermania.com
Mission
  • put project plan in place coping with massively changing market channels
  • put business process in place supporting identification of potential market opportunities
  • conduct value analysis reducing financial risks resulting from the given product portfolio
  • implement the integrated 5-years P&L/cash-flow planning procedure evaluating strategic operating options 
Achieved Achievements
  • transformation scenario presented to the board
  • ready to launch funding processes and operational change initiatives 

Company description

The Swiss kitchen manufacturers "Piatti", Dietlikon ZH, and "Forster Swiss Home AG", Arbon, where acquired by the German Group ALNO AG, Pfullendorf

Company turnover in Mio $
400 Mio USD
Number of employees in company
1875
City / place
Pfullendorf/D | Dietlikon/CH | Arbon/CH
Internet
https://www.forster-home.ch; https://www.alno.de

Initial situation at the client

After acquisition in 2014, for both of the Swiss kitchen manufacturers the features of the required cost-saving program have been unclear; the initiated transfer of "Piatti" products to ALNO AG, Germany, led to breakdown of market supply, working capital of "Forster Swiss Home AG" has by far been too high. Project recovery and LEAN Manufacturing implementation in concerned locations have been requested by the ALNO board of directors.

Mission
  • design of post M&A efficiency improvement program concluded
  • execution of value analysis: validation of savings potentials
  • business case for intercompany supply of "Forster" products from Switzerland presented to the board
  • "Piatti": operations transfer and site closure during critical project phase supported
Achieved Achievements
  • "Forster": efficiency gains up to 30%
  • business case presented to the board; new product launch and turnaround scenario approved for execution
  • "Piatti": site transfer back on track

Company description

Using fully automated mounting technologies, the company manufactures electronic components for international clients in automotive, rail and medtec industries

Company turnover in Mio $
70 Mio USD
Number of employees in company
320
City / place
Deutschlandsberg, Graz/A
Internet
https://www.svi-hq.com

Initial situation at the client

In context of a due diligence targeting the sale of the company, the client requested operational process improvement and detection/correction of poorly controlled supply streams; risk mitigating caused massive hands-on driven interventions, revised customization of the SAP/R3 systems been required; project work in context of prototyping due to new product launches needed careful examination according to VDA 16949.

Mission
  •  reconfiguration of corporate structure under high workload in profitability/liquidity crisis
  • working capital reduction program
  • re-engineering of order-to-cash and purchase-to-pay processes, designed to master high product complexity

Company description

Refractory manufacturing company servicing building materials supplier and process industries using ans maintaining industrial kilns

Company turnover in Mio $
40 Mio USD
Number of employees in company
240
City / place
Melle/D
Internet
https://www.refra.com/de/Melle/

Initial situation at the client

Taking the responsibility as CEO of the firm, the subsequently installed profitability and cash monitoring has shown evidence of liquidity crisis; cash-in and massive reduction of working capital enabled the owners to analyse going concern scenarios in context of German insolvency act; alternatively, an asset deal was to be taken into consideration.

Mission
  • financial liquidity management
  • business model redefinition and accounting audit
  • implementation of pre-insolvency measures
  • business support of insolvency administrator under German insolvency legislation
  • initiation of M&A activities targeting the asset deal option
Achieved Achievements
  • liquidity protection succesfully concluded until opening of insolvency phase by reduction of working capital (approx. 2 Mio.€)
  • business model evaluation according to German auditor’s standards IDW
  • assets and liquidity managed according to German insolvency act
  • initiation and support of subsequent M&A process controlled by the insolvency administrator
Special challenges
  • insolvency of a main customer due to weak international markets for building materials

Company description

Venture Capital financed start-up-company providing B-to-C internet shop services for food deliveries

City / place
Hannover, Dresden, München
Internet
https://www.gourmondo.de
Achieved Achievements
  • massive performance improvement of intralogistics and inventory
  • upscaling and expansion blue print prepared

Company description

VC-financed corporation high-end precision tool machinery preparing Wafers for integrated circuits manufacturing

Company turnover in Mio $
8 Mio USD
Number of employees in company
50
City / place
Regensburg/D
Internet
https://amicra.semi.asmpt.com/de/unternehmen/
Initial situation at the client

In der Phase der Ertrags- und Liquiditätskrise forderte das IDW S6 - Gutachten Veränderungen im Order-to-cash-Prozess mit Schwerpunkten in der modularen Vor-Montage; die Voraussetzungen hierfür waren mit den bis dahin genutzten Konstruktionen noch nicht gegeben. Die Ressourcen- und Materialplanung waren nicht geeignet, diese grundlegende Veränderung der Arbeitsweise einzuführen.

Mission
  •  process re-engineering
  • efficiency improvement by multi-project control of the order execution
  • PE driven business model implementation
  • expansion management
Achieved Achievements
  • Order control improved by multi-project software implamentation
  • Project based organisation model implemented
  • Supply Chain service performance improved in a 30% step within 3 months
Special challenges
  • cash crisis during work execution 
Company turnover in Mio $
18 Mio USD
Number of employees in company
160
City / place
Friedrichshafen/D
Mission
  • order-to-cash process re-engineering
  • implement efficiency improvement program
Achieved Achievements
  • liquidity protection target achieved
  • business driven according to restructuring plan

Company description

International dental implants manufacturer for individual esthetic remodeling of teeth and prosthetic restoration

Company turnover in Mio $
581 Mio USD
Number of employees in company
2200
City / place
Zürich/CH | Stockholm/S | Mahwah, NJ/USA
Internet
https://www.nobelbiocare.com/de-de/all-on-4-excellence-center

Initial situation at the client

Accompanied by an international consulting firm, the client has been in the phase of a partially executed legal/admin transfer from Sweden to Switzerland; operational units located in Sweden, Canada, US and Japan were about to be restructured in terms of value streams and product cost savings. Approach and implementation have not been transparent at that time; the client expected a pilot driven proof of concept based on leveraged activity based costing elements.

Mission
  • line resp. approx. 45 FTE; 5,5 mio.EUR annual budget
  • leading teh industrial engineering dept. based in Stockholm, Sweden
  • execution of optimization program decreasing unit costs, effected in manufacturing facilities Mahwah/NJ, Stockholm, Chiba/Tokio
Achieved Achievements
  •  1,1 mio.€ annual savings on specific product line implemented; restructuring concept ready for implementation
  • savings of approx. -20% per development hour put in place
  • LEAN implementation supported

Company description

Producer of water meters for residential properties, contracted metering companies and regional utilities servicing distribution networks

Company turnover in Mio $
60 Mio USD
Number of employees in company
120
City / place
Lampertheim, Hude/D | Tará Tura/SK
Internet
https://prod-edam.honeywell.com/content/dam/honeywell-edam/pmt/hps/products/sme/water/commercial-and-industrial/static-meters/q4000/Q4000-Elektronischer-Wasserzahler-Flyer-German.pdf

Initial situation at the client

The company was part of an industrial group consisting of metering divisions for gas, electricity and water supply, formed by CVC Capital Partners, subsequently sold to Melrose and finally integrated into the Honeywell Group. Unprofitable water meter manufacturing has been transferred to Slovakia, inbound and outbound logistics outsourced to a contractor. International order control and Supply Chain Management had to be entirely rebuilt.

Mission
  • Design, control and execution of efficiency improvement projects within Elster’s European operations network water metering division (D, SK,PL)
  • Outsourcing, MBO, transfers, KPI-systems; Head of supply functions: manufacturing, IT, procurement, order processing/disposition, logistics; inventory value approx. 9 mio.EUR p.a., cost account volume approx. 6 mio.€ p.a., line resp. approx.75 FTE
Achieved Achievements
  •  delivery performance 35% → 95% improved
  • inventory cut by approx. 4,5 mio. EUR within 7 months in Germany and Slovakia; inventory turns increased: 3,5 → 11
  • 3rd party logistics processes re-engineered: savings approx. 150k€ p.a., production order processing and execution control implemented in SAP/R3

Work history (permanent employment)


City / place
Künzell b. Fulda
Remarks
Project based executive leadership services
City / place
Essen, Mainz, Lampertheim/D., Stara Turá/SK
Remarks
- Cost Center volume approx. 15 Mio.€ p.a.
- leadership of restructuring/turnaround projects within the european manufacturing network of the business unit: material planning, outsourcing, MBO, product transfers, KPI
- Head of german manufacturing sites
Employees: 80
City / place
Wiesbaden/D, Bucharest/RO, Bern/CH, Hamburg/D
Remarks
- Profitability improvement, restructuring: project acquisition and design, project lead
- Manufacturing, operations, maintenance contracting, outsourcing up to 350 k€/project
- capex projects revision, savings potential validation (2-digits mio.€ range) in RO, CH

International Holding consolidating 13 packaging machine builders in Germany, US, Brazil

City / place
Karlsruhe/Deutschland
Remarks
- Business development projects for engineered added value services in the packaging industry
- sales support for target market segments in GB, F, US
- establish networks (e.g. Fraunhofer, federal ministery of research and education)

International manufacturer of hair care products

City / place
Darmstadt/D
Remarks
- Definition and implementation of the investment policy within the global manufacturing network of the firm
- international sourcing of capital goods and engineering services up to 10mio. US$
- cost center volume approx. 10mio.€
- new product launch of global brands within the supply chain
Employees: 110

Producer of hair care products

City / place
Rothenkirchen
Remarks
- site leadership; profitability improvement program
- submit P&L and end-of-year-statement
- organise reviews of the board
- convert capex of approx. 11mio.€ within 4 years
- call-off of subsidies provided by federal development banks
Employees: 320
Sales volume: ca. 65 Mio. €

Consulting company supporting mid sized firms focussed on reorganisation of value streams; part of TÜV Rheinland Group offering testing and homologation services

City / place
Köln
Remarks
Business Process Reengineering
- Lead of management seminars Total Quality Management (TQM)
- Acquisition of consultancy projects
- Industries: paper manufacturing, printing, automotive supply

Automotive supply division, diesel injection equipment

City / place
Stuttgart, Bamberg/Deutschland - Rodez/Frankreich
Remarks
Planning of manufacturing processes located in D,F,TR,BRA,J
- Industrial Engineering and QM: ramp up projects new product launch
- negotiation of quality claims at international customers
- Continuous improvement and lean manufacturing projects

Education

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